Opposition calls on banks to ensure adequate functioning of ATMs
KINGSTON, Jamaica — The Opposition People’s National Party is calling on the country’s financial institutions to ensure that their Automated Teller Machines (ATMs) are working and equipped with cash for the Christmas season.
In a release on Thursday, Opposition Spokesman on Finance, Julian Robinson, expressed that he gets daily complaints from banking customers who “have to travel from location to location, to identify a functioning ATM, often at great inconvenience and cost to them.”
Robinson added that while he acknowledges “the negative role crime and vandalism has played in reducing the amount of available ATMs, the current service level availability is simply unacceptable.”
He added that as banks continue to encourage customers to utilise non-branch channels, it is imperative that their ATMs are functional.
“I am also calling on the Bank of Jamaica, as the regulatory agency with oversight responsibility for the financial sector, to ensure that these institutions maintain a minimum service level standard.