KINGSTON, Jamaica — Telecommunications network, Digicel says its mobile operators have reached 90 per cent population coverage as of Thursday.

Chief Executive Officer for Digicel Jamaica, Stephen Murad, in a release on Friday, said the company is committed to ensuring every customer is reconnected to its grid.

“Our simple promise is that we won’t stop until every Digicel customer is reconnected,” he said, heralding the mammoth achievement while thanking the company’s work teams in the field. “Rapid restoration of communications for consumers and businesses is at the centre of our disaster response plan. Our teams are experienced, always looking for ways to perfect the restoration process, and always ready to respond at a moment’s notice.”

Significant coverage improvements have been ongoing in hard-hit St Elizabeth, Westmoreland, Hanover, and Clarendon over the past two days. Mobile customers across the country can also access a Digi-Cares bonus, loaded with 1.5 gigabytes of data and 30 local minutes to welcome them back to the network.

“Even though you may not have service today, the bonus will stay in your virtual wallet until the network returns for you to use it,” Murad informed.

Digicel is also reassuring customers that data that could not be used due the storm will be rebated by the end of July.

Digicel also revealed that in addition to working to restore connectivity to its network, mobile charging stations have been set up in power-stricken areas to assist customers in charging their devices for free.

Head of Direct and Retail Sales at Digicel, Fedora Bailey, who highlighted the impact of these efforts, said, “now more than ever, data service is critical, so we are on a mission to grant community members a chance to charge their devices, top-up credit, and purchase data plans so they can stay connected to the people and things they love most.”

“What warmed our hearts was the feedback from the communities. As small a gesture as it may seem, it has been making a great impact,” she added.

In addition to mobile charging stations, the Digicel Foundation has also been actively involved in distributing care packages containing essential food items, including non-perishable items, hygiene products, and other necessities to support the immediate needs of residents and aid in the recovery process.