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Addressing housing needs of tourism workers
Housing for tourism workers has been an overlooked necessity. (Photo: Observer File)
Letters
March 10, 2025

Addressing housing needs of tourism workers

Dear Editor,

The rapid expansion of Jamaica’s tourism industry has led to the construction of numerous luxury hotels; however, this growth has often overlooked the essential housing needs of tourism workers, resulting in unplanned communities and associated social challenges.

The country should, therefore, welcome the initiative by Princess Hotels and Resorts in Hanover, which is revolutionising the treatment of hotel employees with the launch of its state-of-the-art staff housing facility. This facility now provides accommodation for nearly 500 staff members, including some from as far away as St Thomas and Portland.

According to Joy Chung, human resources director at Princess Resorts Jamaica, the housing initiative is designed to provide a comfortable, secure, and fully integrated living experience. It aims to eliminate lengthy commutes and reduce living expenses for staff.

“Our goal is to make sure our team is as comfortable as possible,” said Chung.

Many tourism workers, attracted by employment opportunities in urban centres like Montego Bay, relocate from various parishes across Jamaica. Earning modest wages, they often struggle to secure affordable housing, leading some to reside in informal settlements. These unplanned communities can become hot spots for crime and violence. Additionally, inadequate living conditions contribute to family instability, with children lacking proper supervision and, in some cases, becoming involved in illegal activities or dropping out of school.

Several countries have implemented worker dormitory models to address similar challenges:

• Singapore: The Government mandates that employers provide housing for foreign workers, resulting in purpose-built dormitories equipped with amenities and strict management standards.

• United Arab Emirates: In Dubai and Abu Dhabi labour accommodations are regulated to ensure safe and healthy living conditions for expatriate workers, with many companies providing dormitory-style housing.

• China: Many manufacturing and service industries offer on-site dormitories for migrant workers, facilitating better living standards and reducing commuting times.

To promote sustainable tourism and support the well-being of tourism workers, the following measures are recommended:

1) Mandatory worker housing: Require new hotel developments to include dormitory accommodations for 20-30 per cent of their workforce. Existing hotels should be given a five- to 10-year period to comply with this requirement.

2) Private sector engagement: Encourage private developers to invest in affordable housing solutions near tourism hubs, possibly through incentives such as tax breaks or expedited approval processes.

3) Comprehensive urban planning: Implement urban development plans that integrate housing for workers, ensuring access to essential services, transportation, and community facilities.

In 1976, the National Housing Trust (NHT) was established, leading to the construction of over 40,000 houses between 1974 and 1980. Additionally, in the early 1990s, the Government built over 12,000 houses in Greater Portmore and its environs. Similar large-scale developments are urgently needed in Jamaica’s tourism areas.

Addressing the housing needs of tourism workers is crucial for the sustainable development of Jamaica’s tourism industry. By learning from Princess Resorts and international models, Jamaica can create a more equitable environment for its workers, fostering social stability and economic growth.

 

Denworth Finnikin

Lecturer and Workforce Development Expert

University of Technology, Jamaica

denworth.finnikin@gmail.com

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