KINGSTON, Jamaica — The Government has rejected recent media reports on post-hurricane recovery efforts in St Ann, stating that claims about the ROOFS housing assistance programme are misleading and fail to reflect verified records showing that support has been provided or remains in process for several individuals cited.

According to a statement from the Ministry of Labour and Social Security, one applicant referenced in the report was approved for and received a grant totalling $500,000.

It said a formal communication was issued on March 23, however, attempts to reach the individual using the contact number provided, proved unsuccessful, with calls going unanswered and unreturned.

The ministry also pointed to discrepancies uncovered in other applications. In one instance, a duplicate submission was identified involving two applicants linked to the same property, both using a single TRN.

“This triggered standard verification procedures that must be completed before any funds can be disbursed,” the mi a said.

“In another case, an application filed under a different name revealed duplicate submissions tied to two separate properties under the same identity, prompting further checks in line with programme safeguards.

In addition, officials noted that one claim could not be substantiated, as no completed assessment was found in the system. Efforts to contact the applicant through the listed telephone number were again unsuccessful.”

The ministry stressed that these issues are not minor administrative oversights but significant factors that alter the narrative presented in the media report. It also expressed concern that no attempt was made by the media house to seek clarification prior to publication, describing this as a departure from the principles of fair and balanced journalism.

Reaffirming its commitment to transparency and accountability, the ministry said it remains dedicated to ensuring that all eligible Jamaicans receive assistance. At the same time, it underscored the importance of maintaining strict verification processes to safeguard public resources against duplication, fraud and error.

While acknowledging that recovery efforts are still ongoing and that some citizens continue to face difficulties, the ministry said it is working diligently to resolve outstanding cases. It further urged media organisations to engage responsibly and verify information, adding that it remains available to provide accurate and timely updates in the public interest.