KINGSTON, Jamaica — The Ministry of Tourism has confirmed that Jamaica’s tourism sector is actively in talks to coordinate logistics with local and international stakeholders to minimise disruption following Spirit Airlines’ announcement on Saturday of an immediate wind-down of its operations.

The low-budget airline advised that all flights have been cancelled and that customer service operations are no longer available. Affected passengers have been instructed not to go to airports, while refunds will be automatically processed for bookings made directly with the airline.

Passengers who booked through travel agents are advised to contact their agents directly.

In response, Jamaican tourism officials have been in contact with airport authorities, hotels, ground transportation providers, and airline partners, to explore coordinating logistics to support visitors who may be impacted or require assistance with alternative travel arrangements, a release from the Ministry of Tourism stated.

“Jamaica always prioritises the safety, comfort, and well-being of our visitors. In light of the Spirit Airlines situation, we are mobilising the necessary resources and coordinating logistics with our partners to ensure that affected travelers are supported and able to make alternative arrangements with minimal inconvenience,” said Tourism Minister Edmund Bartlett.

Bartlett also expressed appreciation for the swift response from other airline partners, many of whom have already begun introducing additional capacity and flexible booking options to accommodate displaced passengers.

“We are encouraged by the collaborative spirit shown by our airline partners, who have moved quickly to provide solutions for impacted passengers. This level of cooperation reflects the strength and resilience of Jamaica’s tourism sector,” he added.

Spirit Airlines previously operated three weekly flights to both Norman Manley International Airport and Sangster International Airport from Fort Lauderdale, accounting for a modest share of passenger traffic.

Officials note that while some operational adjustments are expected, passengers are anticipated to rebook with other carriers, helping to sustain overall visitor flows.

“Jamaica has demonstrated strong crisis response capabilities time and again, and this situation is no different. Our stakeholders stand ready to assist as needed,” said Director of Tourism, Donovan White.

He said Jamaica remains open for business and continues to welcome visitors with its signature warmth and hospitality.