KINGSTON, Jamaica — The National Health Fund (NHF) says investigations into a recent cyber incident affecting the agency are ongoing, but the delivery of its services remains unaffected.

In a release on Wednesday, the NHF said it is continuing to assess the impact of the incident while strengthening its security controls to protect its systems and data.

According to the agency, beneficiaries have not experienced any disruption in accessing NHF services and continue to receive their benefits as normal.

The NHF said the investigation is being conducted with the assistance of its cyber security consultant and the Major Organised Crime and Anti-Corruption Agency (MOCA). An initial report has also been submitted to the Office of the Information Commissioner.

The agency noted that, based on information available up to the morning of June 10, all stakeholders affected by the cyber incident had been contacted and advised.

The NHF said that, in response to the evolving global cyber security landscape, it had engaged an international cyber security firm to reinforce its data security measures. It added that several organisational and technical safeguards have been implemented and that additional measures will continue to be introduced to strengthen the protection of its data.

The agency reiterated its commitment to transparency and said it would continue to provide updates on the matter.

“The NHF understands the importance of safeguarding the personal information entrusted to us. We remain committed to protecting the privacy and security of our stakeholders’ data and will continue to strengthen our systems and security measures in face of these growing cyber threats,” the statement said.