AS part of its push to leverage technology, expand its digital footprint, and enhance the overall customer experience, KFC Jamaica has launched its enhanced online ordering platform, branded EZ-KFC.

Through EZ-KFC, customers can now order their favourite meals online at kfcjamaica.com website for pick-up at 36 of its 40 KFC restaurants islandwide.

“Our new EZ-KFC online ordering platform allows our customers to easily order their favourite KFC meals, pay online, and collect their meals at most of restaurants islandwide without having to join the queue with customers doing walk-in transactions.

“Our customers are the driving force behind expanding our online ordering experience. We completely understand the realities of our customer demands on our traditional ordering channels and we wanted to make KFC more accessible, convenient and enjoyable,” said KFC Brand Manager Andrei Roper.

He said EZ-KFC represents a state-of-the-art e-commerce platform designed to streamline the ordering process for KFC meals.

“EZ-KFC offers expanded accessibility to our customer base. It caters to our ever-increasing online-oriented customers and the growing demand for a faster restaurant experience,” added Roper.

Alongside the launch of the EZ-KFC platform, KFC has expanded its WhatsApp ordering service to cover the same 36 stores which will also be serviced by KFC’s website ordering. This expansion allows customers to continue placing orders for pick-up and paying online conveniently.

“We are glad to announce that WhatsApp ordering is now available in 36 restaurants, so customers have the option of ordering and paying online, either through
WhatsApp, or directly at kfcjamaica.com,” said Roper.