Patrick Casserly
January 15, 2025
Patrick Casserly, pioneering figure of Jamaica’s BPO sector, dies at 58
Patrick Casserly, a pioneer in the local business process outsourcing (BPO) sector, has died.
The entrepreneur passed away on Wednesday at the Cornwall Regional Hospital in St James after a long battle with cancer. He was 58.
Casserly is the Observer Business Leader for 2004.
He started BPO firm E-Services Limited back in 2000 and in less than nine years the company became the largest outsourcing centre in the region, employing thousands of people.
He subsequently sold the company to the Fortune 500 US company, ACS.