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Absolutely not true!
News
Absolutely not true!
Social media video upends false claims about Blue Lagoon access
June 8 12:30 AM
Absolutely
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Third time unlucky?
News
Third time unlucky?
Tide turns against Holness in latest bid to enter US Congress
By Harold G Bailey Observer write 
June 8 12:28 AM
Third time unlucky?
{"xml":"xml"}{"jamaica-observer":"Jamaica Observer"}
Integrated Diaspora Service moves to bridge gap between Jamaicans globally
News
Integrated Diaspora Service moves to bridge gap between Jamaicans globally
BY HAROLD G BAILEY Observer writer 
June 8 12:26 AM
Integrated Diaspora Service moves to bridge gap between Jamaicans globally
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Prod.LoudSpeakr plans 1876 Riddim compilation drop for June 26
Entertainment
Prod.LoudSpeakr plans 1876 Riddim compilation drop for June 26
BY KEDIESHA PERRY Observer writer entertainment@jamaicaobserver.com 
June 8 12:26 AM
Prod.LoudSpeakr plans
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Kiwanians join K-Kids to plant fruit trees
News
Kiwanians join K-Kids to plant fruit trees
June 8 12:25 AM
Kiwanians join K-Kids to plant fruit trees
{"xml":"xml"}{"jamaica-observer":"Jamaica Observer"}
Crime an emotional burden on Jamaicans, says cop once held hostage by prisoners
News
Crime an emotional burden on Jamaicans, says cop once held hostage by prisoners
BY HAROLD G BAILEY Observer writer 
June 8 12:24 AM
Crime an emotional burden on Jamaicans, says cop once held hostage by prisoners
{"xml":"xml"}{"jamaica-observer":"Jamaica Observer"}
Hopeton Lindo, Hawkeye join Favorite
Entertainment
Hopeton Lindo, Hawkeye join Favorite
June 8 12:24 AM
Hopeton Lindo, Hawkeye join
{"xml":"xml"}{"jamaica-observer":"Jamaica Observer"}
Can the troubled Granville community rise again?
News
Can the troubled Granville community rise again?
June 8 12:22 AM
Can the troubled Granville community rise again?
{"xml":"xml"}{"jamaica-observer":"Jamaica Observer"}
❮ ❯

BPO

Oversight coming for BPO sector — Charles Jr
Latest News, News
Oversight coming for BPO sector — Charles Jr
May 21, 2026
KINGSTON, Jamaica — The Government is moving to implement some oversight of the business process outsourcing (BPO) sector to ensure its long-term viab...
{"jamaica-observer":"Jamaica Observer"}
Latest News, News
WATCH: $200/hr call centre pay claims not consistent with standards, says former BPIAJ president
March 11, 2026
KINGSTON, Jamaica — Former Business Process Industry Association of Jamaica president, Gloria Henry, has challenged claims circulating in the media th...
{"jamaica-observer":"Jamaica Observer"}
Seiveright: Gov’t to pump more resources into global digital services sector
Latest News, News
Seiveright: Gov’t to pump more resources into global digital services sector
January 29, 2026
ST JAMES, Jamaica – State Minister in the Ministry of Industry, Investment and Commerce Delano Seiveright has announced that the Government will be in...
{"jamaica-observer":"Jamaica Observer"}
itel showcases its latest AI innovation, ‘itelligence’
Business, Latest News
itel showcases its latest AI innovation, ‘itelligence’
April 16, 2025
itel, Jamaica's largest homegrown customer experience (CX) partner, last week showcased its latest artificial intelligence (AI) innovation at the Outs...
{"jamaica-observer":"Jamaica Observer"}
Jamaican IT, BPO entrepreneurs forge links in London under UK Trade Partnership Programme
Business, Latest News
Jamaican IT, BPO entrepreneurs forge links in London under UK Trade Partnership Programme
March 27, 2025
Five Jamaican entrepreneurs from the Information Technology (IT) and Business Process Outsourcing (BPO) sectors recently wrapped up a high-impact busi...
Telegram
{"jamaica-observer":"Jamaica Observer"}
BPO sector saddened by passing of Patrick Casserly
Latest News, News
BPO sector saddened by passing of Patrick Casserly
January 17, 2025
KINGSTON, Jamaica- The outsourcing industry is expressing deep sadness at the passing of Patrick Casserly, a stalwart and pioneer of the business proc...
Telegram
{"jamaica-observer":"Jamaica Observer"}
Patrick Casserly, pioneering figure of Jamaica’s BPO sector, dies at 58
Business, Latest News, News
Patrick Casserly, pioneering figure of Jamaica’s BPO sector, dies at 58
January 15, 2025
Patrick Casserly, a pioneer in the local business process outsourcing (BPO) sector, has died. The entrepreneur passed away on Wednesday at the Cornwal...
Telegram
{"jamaica-observer":"Jamaica Observer"}
‘Community Matters’ for Startek Jamaica
Business, Latest News
‘Community Matters’ for Startek Jamaica
October 21, 2024
Members of Startek Jamaica, a business process outsourcing entity in the heart of Half Way Tree, braved rainy weather in September to partake in the s...
Telegram
{"jamaica-observer":"Jamaica Observer"}
Harnessing Technology: Why efficiency in BPO may lead to more jobs, not fewer
Columns, Latest News
Harnessing Technology: Why efficiency in BPO may lead to more jobs, not fewer
Egbert von Frankenberg, CEO Knightfox 
May 15, 2024
In a rapidly evolving digital landscape, the Business Process Outsourcing (BPO) sector is at the forefront of technological innovation and economic de...
Telegram
{"jamaica-observer":"Jamaica Observer"}
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Absolutely not true!
News
Absolutely not true!
Social media video upends false claims about Blue Lagoon access
June 8, 2026
Absolutely
{"xml":"xml"}{"jamaica-observer":"Jamaica Observer"}
Third time unlucky?
News
Third time unlucky?
Tide turns against Holness in latest bid to enter US Congress
By Harold G Bailey Observer write 
June 8, 2026
Third time unlucky?
{"xml":"xml"}{"jamaica-observer":"Jamaica Observer"}
Integrated Diaspora Service moves to bridge gap between Jamaicans globally
News
Integrated Diaspora Service moves to bridge gap between Jamaicans globally
BY HAROLD G BAILEY Observer writer 
June 8, 2026
Integrated Diaspora Service moves to bridge gap between Jamaicans globally
{"xml":"xml"}{"jamaica-observer":"Jamaica Observer"}
Prod.LoudSpeakr plans 1876 Riddim compilation drop for June 26
Entertainment
Prod.LoudSpeakr plans 1876 Riddim compilation drop for June 26
BY KEDIESHA PERRY Observer writer entertainment@jamaicaobserver.com 
June 8, 2026
Prod.LoudSpeakr plans
{"xml":"xml"}{"jamaica-observer":"Jamaica Observer"}
Kiwanians join K-Kids to plant fruit trees
News
Kiwanians join K-Kids to plant fruit trees
June 8, 2026
Kiwanians join K-Kids to plant fruit trees
{"xml":"xml"}{"jamaica-observer":"Jamaica Observer"}

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