Witnessing commendable growth in its last financial year ended December 31, 2024, managed technology service provider Productive Business Solutions Limited (PBS) is looking to move into 2025 with a bang as it positions to build on a record breaking fourth quarter which saw profit grow two-fold .

The quarter’s revenues after growing by almost 5 per cent to total US$99.2 million, helped to drive the US$387.6 million in 12 month outturns which went up by 18.3 per cent. Three month profit for the company after more than doubling to total US$5.2 million also fueled the full year’s amount which closed at US$8.5 million.

“Q4 2024 was a record-breaking quarter for our company, demonstrating effective strategies, execution and sustained demand for PBS’ products and services across the 24 markets in which we operate,” a signed interim report from Chairman PB Scott and Group CEO Pedro M Paris to shareholders noted.

The company on completing the acquisition of Xerox’s operations in Perú and Ecuador in 2024 said these transactions helped it to increase its footprint in Latin America, allowing it to further strengthen relationships in that region.

Following its acquisition of a 45 per cent shareholding in Trinidad Systems Limited (TSL), the company in implementing payment methods as its seventh business line, said it became empowered to expand its portfolio in other regions.

PBS since listing on the Jamaica Stock Exchange (JSE) in 2017 has more than doubled its sales with annual revenues growing from little over US$170 million in 2016 to current levels. At present, the number of business lines offered across the group, following the addition of payment methods, now spans a range of solutions in imaging, network communications, professional services, advanced services, information technology and security systems.

For the reporting year, the company’s results which were further tempered by a 24 per cent increase in expenses, the directore said largely stemmed from the integration of its newly incorporated subsidiaries in Ecuador and Peru along with some substantial investments made to unify information systems that align with the PBS’ standards.

“The company improved its imaging business line adding Mimaki — a world-leading company from Japan — its wide-format segment and Etirama, from Brazil, further positions our group in the Flexographic market mainly used for labelling high-end applications.

“Additionally, we expanded our IT workforce to strengthen our capabilities and support growing initiatives, including the development of our Customer Global Contact Centres and our Managed Services initiatives,” the directors added.

Now two months into the 2025 financial year, the company heavily focused on expanding opportunities for clients across the region, the directors said will also be moving to deliver better internal and external customer experiences.

In relocating about four of its offices in countries such as Jamaica, El Salvador, Costa Rica and Peru, the new facilities, the directors expect to be an upgrade on previous locations.

Its local office now relocated from a previous Beechwood Avenue address is being housed on the seventh and eighth floors of Unit 1 at the 58 Half-Way-Tree Road complex.

“Our current pipeline is robust and we anticipate that in 2025, like the past 4 years, we will continue to experience revenue growth and improvements in our key business performance indicators. PBS is a product of the excellence that our 3,000 IT professionals bring to solutions every day and we continue, in 2025, to invest in our capacity to improve our service capability and offerings to our valued customers,” the directors said.