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Sagicor announces organisational changes to support business growth
ZACCA... these leadership transitions position us strongly for the future
Business, Caribbean Business Report (CBR)
May 2, 2025

Sagicor announces organisational changes to support business growth

Sagicor Group Jamaica (SGJ) president and Chief Executive Officer (CEO) Christopher Zacca on Thursday announced two key leadership changes that he says will strengthen the group’s position for continued growth and expansion.

Effective May 1 Willard Brown has been appointed CEO of Sagicor Life Jamaica Limited (SLJ), while Joanna Banks will transition into an expanded strategic leadership role within the group as executive vice-president, strategy and business development, and chief technology officer.

A news release from the company explains that as CEO of Sagicor Life Jamaica Brown will lead the overall strategy and operations of SLJ, which gives him oversight of all divisions of the life business.

“This expanded portfolio will enable a more integrated approach to supporting client needs, driving operational efficiencies, and positioning the business for new opportunities in other geographies,” the company said.

Brown most recently served as chief technology and insurance operations officer, leading several successful initiatives to streamline SLJ’s operations, modernise the group’s technology platforms and strengthen its digital capabilities.

“Over the course of his 34-year tenure with the company, Brown has demonstrated exceptional leadership, strategic foresight, and a deep understanding of the evolving needs of clients and markets, including operations in Panama and Costa Rica. His appointment reflects Sagicor’s focus on empowering proven leaders to accelerate its growth ambitions,” the company said.

In relation to Banks, Sagicor said she will continue to play a critical role in delivering strategic initiatives that enhance the group’s service excellence and market reach.

“She now has an expanded portfolio that includes the company’s technology and digital innovation functions. This integration reflects Sagicor’s commitment to accelerating digital transformation and enhancing operational agility across its businesses,” the company added.

“These leadership transitions position us strongly for the future. Willard brings an outstanding track record of strategic execution and innovation, and Joanna’s deep industry expertise remains invaluable as we expand our businesses,” the release quotes Zacca.

Brown expressed enthusiasm about the new role, stating: “I am excited for this opportunity to build on our strengths and lead the charge as we grow our life insurance business. With a dedicated and talented team behind us, we are well-positioned to deliver even greater value to our clients and communities. Sagicor Life Jamaica remains focused on delivering sustainable growth under the leadership of Mr Zacca and the executive management team.”

Banks expressed eagerness to provide even more service to the company’s clients.

“I am honoured to take on this expanded role and look forward to continuing to serve our clients and partners with a focus on sustainable growth and innovation,” she said.

BANKS... I am honoured to take on this expanded role

BROWN... I am excited for this opportunity to build on our strengths

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