FLOW customer says service remained active months after cancellation request
Dear Claudienne,
I am not in Jamaica at this time, and for months now I have been trying to have my FLOW service in Golden Grove, St Ann, discontinued. I have called, emailed, and spoken to different persons at FLOW but I am still getting a paperless bill from the company every month.
I have stopped paying the bill. I would appreciate you getting in contact with the company and letting me know the outcome. I have heard and read that this is happening to a lot of people.
With thanks.
LS
Dear LS
Tell Claudienne has alerted FLOW to your request and on May 11, 2026, received the following email from the company:
“Please be advised that the service of LS has been disconnected per his request. We thank LS for his patronage and we look forward to serving him again in the future.”
We wish you all the best.
Have a problem with a store, utility, or company? Telephone 876- 936-9436 or CELL/whatsapp # 876-484-1349 or write to: Tell Claudienne c/o Sunday Finance, Jamaica Observer, 40-42 1/2 Beechwood Avenue, Kingston 5; or e-mail: edwardsc@jamaicaobserver.com. Please include a contact phone number.
