KINGSTON, Jamaica  — Patients and staff at the Kingston Public Hospital (KPH) Eye Clinic will now benefit from a significantly improved care environment following a $3 million Labour Day initiative undertaken by the NCB Foundation to improve the facility’s comfort.

The project included the installation of an intercom system, new signage, upgraded windows and doors, improved seating for patients, air conditioning units, and repainting of the clinic, creating a more welcoming and efficient space for the many Jamaicans who rely on the facility for eye care services.

In a statement on Monday the foundation said the practical improvements are expected to support a smoother patient experience while creating a more comfortable environment for both the healthcare teams who deliver care and the individuals and families who depend on the clinic.

The initiative forms part of the NCB Foundation’s continued work to support projects that improve quality of life and expand access to essential services for Jamaicans, particularly in spaces that serve large and diverse communities.

CEO of the NCB Foundation Perrin Gayle said the project speaks to its mission of helping to build a more inclusive society through meaningful interventions that improve everyday experiences for Jamaicans.

“Creating a more inclusive society means paying close attention to the environments in which people access essential services. Access to healthcare should be accompanied by dignity, comfort and spaces that support positive experiences for patients and staff alike.”

He added, “Kingston Public Hospital serves a broad cross-section of Jamaicans, many of whom rely on the public healthcare system for critical care. This Labour Day initiative allowed us to contribute to practical improvements that can make a meaningful difference in how that care is experienced.”

CEO of Kingston Public Hospital Dwayne Francis welcomed the partnership and highlighted the importance of collaboration in strengthening public healthcare infrastructure.

“Kingston Public Hospital continues to serve as a critical access point for specialised healthcare for Jamaicans across the island, and partnerships like this play an important role in helping us improve the care experience for our patients and working conditions for our staff. NCB Foundation has consistently supported impactful initiatives in Jamaica, and we are grateful for this contribution to a facility that serves so many,” he said

The statement noted that KPH serves over 160,000 patients annually from Jamaica and the diaspora. It noted that as a major referral hospital and critical part of the public healthcare system, the institution continues to play an essential role in ensuring Jamaicans have access to specialised and life-changing care.