Subscribe Login
Jamaica Observer
ePaper
The Edge 105 FM Radio Fyah 105 FM
Jamaica Observer
ePaper
The Edge 105 FM Radio Fyah 105 FM
    • Home
    • News
      • Latest News
      • Cartoon
      • International News
      • Central
      • North & East
      • Western
      • Environment
      • Health
      • #
    • Business
      • Business Bites
      • Social Love
    • Sports
      • Football
      • Basketball
      • Cricket
      • Horse Racing
      • World Champs
      • Commonwealth Games
      • FIFA World Cup
      • Olympics
      • #
    • Videos
    • Entertainment
      • Music
      • Movies
      • Art & Culture
      • Bookends
      • #
    • Lifestyle
      • Page2
      • Food
      • Tuesday Style
      • Food Awards
      • JOL Takes Style Out
      • Design Week JA
      • Black Friday
      • #
    • All Woman
      • Home
      • Relationships
      • Features
      • Fashion
      • Fitness
      • Rights
      • Parenting
      • Advice
      • #
    • Obits
    • Classifieds
      • Employment
      • Property
      • Motor Vehicles
      • Place an Ad
      • Obituaries
    • More
      • Games
      • Elections
      • Jobs & Careers
      • Study Centre
      • Jnr Study Centre
      • Letters
      • Columns
      • Advertorial
      • Editorial
      • Supplements
      • Webinars
    • Home
    • News
      • Latest News
      • Cartoon
      • International News
      • Central
      • North & East
      • Western
      • Environment
      • Health
      • #
    • Business
      • Business Bites
      • Social Love
    • Sports
      • Football
      • Basketball
      • Cricket
      • Horse Racing
      • World Champs
      • Commonwealth Games
      • FIFA World Cup
      • Olympics
      • #
    • Videos
    • Entertainment
      • Music
      • Movies
      • Art & Culture
      • Bookends
      • #
    • Lifestyle
      • Page2
      • Food
      • Tuesday Style
      • Food Awards
      • JOL Takes Style Out
      • Design Week JA
      • Black Friday
      • #
    • All Woman
      • Home
      • Relationships
      • Features
      • Fashion
      • Fitness
      • Rights
      • Parenting
      • Advice
      • #
    • Obits
    • Classifieds
      • Employment
      • Property
      • Motor Vehicles
      • Place an Ad
      • Obituaries
    • More
      • Games
      • Elections
      • Jobs & Careers
      • Study Centre
      • Jnr Study Centre
      • Letters
      • Columns
      • Advertorial
      • Editorial
      • Supplements
      • Webinars
  • Home
  • News
    • International News
  • Latest
  • Business
    • Business Bites
  • Cartoon
  • Games
  • Food Awards
  • Health
  • Entertainment
    • Bookends
  • Regional
  • Sports
    • Sports
    • World Cup
    • World Champs
    • Olympics
  • Videos
  • Career & Education
  • Classifieds
  • All Woman
  • Environment
  • Webinars
  • More
    • Football
    • Elections
    • Letters
    • Advertorial
    • Columns
    • Editorial
    • Supplements
  • Epaper
  • Design Week
Customer service proposal wins JN Project NEXT
Career & Education
September 9, 2017

Customer service proposal wins JN Project NEXT

The 39 interns who completed an eight-week summer internship with The Jamaica National Group this summer have been recognised for what the bank describes as outstanding contribution during their participation in the JN Project NEXT Mentorship Programme.

As part of their professional development, interns were assigned JN mentors, placed in one of nine teams, and were challenged to identify projects that could enhance the group’s operational efficiency and productivity.

“The projects were innovative and reflected the organisation’s vision of being bold. Also, the standard of the presentations was very high and clearly demonstrated that significant thought and preparation had taken place,” disclosed head of enterprise project management at JN Group, Pam Thompson, who was chief judge.

The winning project was one that proposed to improve customer service delivery. The team included: Jariel Cherrington of The University of the West Indies; Hanif James, Krystal Simpson, and Dimitri McLeod from the University of Technology; Gabrielle Ingram-Palmer, a University College of the Commonwealth graduate; as well as mentors Jason McNeish, group marketing manager and Ricardo Williams, business relationship and sales manager at JN Bank, New Kingston. The team was awarded the CEO’s Award for Innovation and each intern received a $20,000 JN Bank gift certificate.

The second-placed team proposed a project to increase revenue, while the third presented a proposal to enhance people development.

James emerged Top Intern, while runners-up were Kerece Stewart, a student at Caribbean Maritime Institute; Lindsay Pink of the UWI; and Jillian Lee of McGill University, Canada. Most Improved Intern was Tanasha Wellington, a student at the UWI.

“It’s awesome to have been on last year’s winning team and again to be on this year’s winning team,” James disclosed. “I am glad for the opportunity to participate in the programme and to be exposed to excellent customer service.”

For her part, Stewart, who was assigned to the JN Foundation, welcomed the opportunity to have participated in the programme.

“This was my first internship. The experience surpassed my expectations, and I had the chance to engage in projects which helped me to explore my potential,” she said.

Tris Ann Morris, manager for learning, development and performance in JN Group’s Human Resource Development department, pointed out that the mentorship aspect was introduced last year to bolster the existing summer internship programme, which has been ongoing for many years.

“We introduced The JN Project NEXT Mentorship Programme to provide opportunities for interns to integrate their knowledge and theory through practical applications on the job. Furthermore, the interns were assigned mentors to guide their career and personal development,” Morris reported.

Dr Renee Rattray, senior manager, learning, development and culture, The Jamaica Group, explained that the summer internship programme is mutually beneficial to the organisation and students.

“This initiative is another way in which the JN Group impacts the lives of our country’s future leaders. The exposure interns received has assisted them to develop their competency and prepare them for the world of work,” she said.

The Project NEXT awards were presented at the JN Conference Centre on Duke Street, downtown Kingston, on August 18.

{"website":"website"}{"jamaica-observer":"Jamaica Observer"}
img img
0 Comments · Make a comment

ALSO ON JAMAICA OBSERVER

Shoddy service spat ends up in court
Latest News, News
Shoddy service spat ends up in court
July 13, 2026
ST JAMES, Jamaica — A dispute over allegedly unsatisfactory service at a Montego Bay business has escalated into a criminal case, with a business owne...
{"jamaica-observer":"Jamaica Observer"}
Trump says US will be ‘paid’ for guarding Strait of Hormuz
International News, Latest News
Trump says US will be ‘paid’ for guarding Strait of Hormuz
July 13, 2026
WASHINGTON, United States (AFP)—United States (US) President Donald Trump said Monday that the United States would be paid for guarding the Strait of ...
{"jamaica-observer":"Jamaica Observer"}
One missing after two fishing boats capsize off Suriname’s coast
Latest News, Regional
One missing after two fishing boats capsize off Suriname’s coast
July 13, 2026
PARAMARIBO, Suriname (CMC) — The search is continuing for one person reported missing after two fishing boats capsized in separate incidents off the c...
{"jamaica-observer":"Jamaica Observer"}
US senator and Trump ally Lindsey Graham dies at 71
International News, Latest News
US senator and Trump ally Lindsey Graham dies at 71
July 13, 2026
WASHINGTON, United States (AFP)—Republican Senator Lindsey Graham, an influential ally of President Donald Trump and advocate of hawkish US foreign po...
{"jamaica-observer":"Jamaica Observer"}
‘Jurassic Park’ star Sam Neill dies at 78
International News, Latest News
‘Jurassic Park’ star Sam Neill dies at 78
July 13, 2026
SYDNEY, Australia (AFP)— Jurassic Park star Sam Neill died in Australia on Monday aged 78, his family said in a statement that described the beloved a...
{"jamaica-observer":"Jamaica Observer"}
Ras Kronik ramps up promotion of ‘Agree to Disagree’ with new video
Entertainment, Latest News
Ras Kronik ramps up promotion of ‘Agree to Disagree’ with new video
July 12, 2026
One of the songs from The Energy , Ras Kronik’s third album, Agree to Disagree sums up the singer-songwriter’s feelings about global turmoil. Recently...
{"jamaica-observer":"Jamaica Observer"}
Latest News, News
WATCH: Dean Peart hailed as visionary behind Manchester NW community centres
July 12, 2026
MANCHESTER, Jamaica — Former Member of Parliament Dean Peart was on Sunday hailed as the visionary behind the development of community centres across ...
{"jamaica-observer":"Jamaica Observer"}
JLP pays tribute to late Cabinet Minister Dean Peart
Latest News, News
JLP pays tribute to late Cabinet Minister Dean Peart
July 12, 2026
KINGSTON, Jamaica —Jamaica Labour Party General Secretary, Dr Horace Chang, on Sunday issued condolences to the family of former Cabinet Minister Dean...
{"jamaica-observer":"Jamaica Observer"}
❮ ❯

Polls

HOUSE RULES

  1. We welcome reader comments on the top stories of the day. Some comments may be republished on the website or in the newspaper; email addresses will not be published.
  2. Please understand that comments are moderated and it is not always possible to publish all that have been submitted. We will, however, try to publish comments that are representative of all received.
  3. We ask that comments are civil and free of libellous or hateful material. Also please stick to the topic under discussion.
  4. Please do not write in block capitals since this makes your comment hard to read.
  5. Please don't use the comments to advertise. However, our advertising department can be more than accommodating if emailed: advertising@jamaicaobserver.com.
  6. If readers wish to report offensive comments, suggest a correction or share a story then please email: community@jamaicaobserver.com.
  7. Lastly, read our Terms and Conditions and Privacy Policy

Recent Posts

Archives

Facebook
Twitter
Instagram
Tweets

Polls

Recent Posts

Archives

Logo Jamaica Observer
Breaking news from the premier Jamaican newspaper, the Jamaica Observer. Follow Jamaican news online for free and stay informed on what's happening in the Caribbean
Featured Tags
  • Editorial
  • Columns
  • Health
  • Auto
  • Business
  • Letters
  • Page2
  • Football
Categories
  • Business
  • Politics
  • Entertainment
  • Page2
  • Business
  • Politics
  • Entertainment
  • Page2
Ads
img
Jamaica Observer, © All Rights Reserved
  • Home
  • Contact Us
  • RSS Feeds
  • Feedback
  • Privacy Policy
  • Editorial Code of Conduct