THE National Housing Trust (NHT) says it is aware that some contributors may have been experiencing delays in obtaining their 2011 contribution refunds, but has been working with employers of affected contributors to have the issues resolved.

In a release, the NHT said some of these issues include:

• incomplete/incorrect employee information submitted on the annual returns;

• late filing of annual returns; and

• non-responsiveness to repeated follow-up and notices from the NHT.

“The NHT understands how this affects our contributors and remain committed to using every available channel to resolve these issues in the shortest possible time,” said the release.

Affected contributors were asked to notify the NHT and their employers of any challenges being experienced in applying for their refunds.

Since January 1, 2019, the NHT has paid out over 63,000 applications for refund valuing in excess of $2 billion.

The NHT is currently refunding contributions made in 2011 and earlier. Contributors are being reminded to apply for their refund online via the NHT’s new and improved platform, NHT Online, available on its website; www.nht.gov.jm or via our mobile app. The app may be downloaded via the App Store or the Google Play Store.