Subscribe Login
Jamaica Observer
ePaper
The Edge 105 FM Radio Fyah 105 FM
Jamaica Observer
ePaper
The Edge 105 FM Radio Fyah 105 FM
    • Home
    • News
      • Latest News
      • Cartoon
      • International News
      • Central
      • North & East
      • Western
      • Environment
      • Health
      • #
    • Business
      • Business Bites
      • Social Love
    • Sports
      • Football
      • Basketball
      • Cricket
      • Horse Racing
      • World Champs
      • Commonwealth Games
      • FIFA World Cup 2022
      • Olympics
      • #
    • Entertainment
      • Music
      • Movies
      • Art & Culture
      • Bookends
      • #
    • Lifestyle
      • Page2
      • Food
      • Tuesday Style
      • Food Awards
      • JOL Takes Style Out
      • Design Week JA
      • Black Friday
      • #
    • All Woman
      • Home
      • Relationships
      • Features
      • Fashion
      • Fitness
      • Rights
      • Parenting
      • Advice
      • #
    • Obituaries
    • Classifieds
      • Employment
      • Property
      • Motor Vehicles
      • Place an Ad
      • Obituaries
    • More
      • Games
      • Elections
      • Jobs & Careers
      • Study Centre
      • Jnr Study Centre
      • Letters
      • Columns
      • Advertorial
      • Editorial
      • Supplements
      • Webinars
    • Home
    • News
      • Latest News
      • Cartoon
      • International News
      • Central
      • North & East
      • Western
      • Environment
      • Health
      • #
    • Business
      • Business Bites
      • Social Love
    • Sports
      • Football
      • Basketball
      • Cricket
      • Horse Racing
      • World Champs
      • Commonwealth Games
      • FIFA World Cup 2022
      • Olympics
      • #
    • Entertainment
      • Music
      • Movies
      • Art & Culture
      • Bookends
      • #
    • Lifestyle
      • Page2
      • Food
      • Tuesday Style
      • Food Awards
      • JOL Takes Style Out
      • Design Week JA
      • Black Friday
      • #
    • All Woman
      • Home
      • Relationships
      • Features
      • Fashion
      • Fitness
      • Rights
      • Parenting
      • Advice
      • #
    • Obituaries
    • Classifieds
      • Employment
      • Property
      • Motor Vehicles
      • Place an Ad
      • Obituaries
    • More
      • Games
      • Elections
      • Jobs & Careers
      • Study Centre
      • Jnr Study Centre
      • Letters
      • Columns
      • Advertorial
      • Editorial
      • Supplements
      • Webinars
  • Home
  • News
    • International News
  • Latest
  • Business
    • Business Bites
  • Cartoon
  • Games
  • Food Awards
  • Health
  • Entertainment
    • Bookends
  • Regional
  • Sports
    • Sports
    • World Cup
    • World Champs
    • Olympics
  • All Woman
  • Career & Education
  • Environment
  • Webinars
  • More
    • Football
    • Elections
    • Letters
    • Advertorial
    • Columns
    • Editorial
    • Supplements
  • Epaper
  • Classifieds
  • Design Week
NWC restores access to 65% of customer base
Minister of Water, Environment and Climate Change, Matthew Samuda, provides an update on access to water, at a special press briefing on Hurricane Melissa Recovery, held at Jamaica House in Kingston on Monday (November 3).
Latest News, News
November 4, 2025

NWC restores access to 65% of customer base

KINGSTON, Jamaica — The National Water Commission (NWC) has successfully restored access to 65 per cent of its customer base and is aiming to move that figure up to 80 per cent before this weekend.

“We can report that we’ve had 631 systems disrupted, with 132 systems currently active, giving you the total of 763,” Minister of Water, Environment and Climate Change Matthew Samuda confirmed.

He was speaking during a special media briefing on Hurricane Melissa recovery at Jamaica House in Kingston, on Monday.

The minister pointed out that the systems that have been brought online are the commission’s largest systems.

“For instance, we can report that the Constant Spring system, which feeds from the Hermitage Dam, has, indeed, been restored and is operating from JPS (Jamaica Public Service) power. We can report the same for the Mona and Hope systems, which obviously move the numbers significantly,” Samuda said.

He outlined that the Tulloch Spring water system which supplies southern St Andrew, Portmore and the majority of St Catherine is operating at around 30 per cent of capacity.

“We expect that this system will be connected to JPS this evening, which will bring back over 80 per cent of customers in St Catherine,” the minister said.

Regarding St Thomas, he noted that the largest system — the Springfield system — is operating using a generator.

In Clarendon, one of the largest systems, the Kemps Hill system, is currently down, but is expected to be back online Monday evening, positively impacting communities such as Rocky Point.

“In Manchester, we are almost at total outage, except for the Porus and Broadleaf to Content system. This was brought up as a matter of urgency in partnership with NWC and JPS to ensure that the Mandeville Hospital is, indeed, being served by 24-hour water,” Samuda said.

He noted that the Gutters and Pepper systems in St Elizabeth, which also serve Manchester, are down and there is no generator large enough to facilitate those pumps. The NWC is in the process of procuring a generator for that system as a part of its resilience-building strategy.

“The two major systems in northern Manchester, this being the geographic region, which have some impact in Trelawny and western Clarendon, are also both down, awaiting power,” the minister shared.

Meanwhile, he noted that the Old Pepper Well, which serves from Goshen to Santa Cruz in St Elizabeth, is running on generator.

“It is running in eight-hour increments, and it is serving that entire corridor, so they’re getting between 16 and 20 hours of water between Goshen and Santa Cruz currently. In Luana, as we move further west, we would have installed a generator two days ago. They’re now getting eight-hour increments of water, getting between 18 and 20 hours of water in that area,” Samuda detailed.

He pointed out that at the Dalintober facility, which provides service to the Black River Hospital, a generator is currently being installed on site, and this will restore water supply to Black River.

The Logwood system in Hanover, which also serves parts of Westmoreland, has continued to operate throughout the hurricane and is still operating.

The Bluefields system in Westmoreland is also operational; however, the Roaring River system, which serves Savanna-la-Mar and Darliston, is out. The Noel Holmes Hospital served by this system is receiving trucked water.

As it relates to the rest of the north coast, Samuda pointed out that the NWC is seeing significant damage there, from Lucea in Hanover to Martha Brae in Trelawny, served primarily by two major systems — the Great River system, which is close to the boundary of Hanover and St James, and the Martha Brae system.

“In the case of the Great River system, the intake pipes were washed away during the storm, creating significant damage to the plant, and we are obviously hampered with returning supply because of this. However, we are happy to update that contractors have been on site now for some 36 hours. Their crew is working 24 hours a day. We are targeting temporary restoration by Friday midnight,” Samuda said.

As it relates to the Martha Brae, he said the system is active and able to provide between 15 and 20 million gallons of water a day; however, there is a break in the pipelines in the area of Lilliput, in St James, which has caused significant disruption in the supply from Lilliput to Terminal Reservoir and the eastern section of St James.

Minister Samuda said work has commenced on addressing that system and the commission is targeting completion by Thursday morning to “restore water in the interim to all of St James for at least eight hours a day”.

Meanwhile, he noted that work is under way to restore pumps in Trelawny, which is facing almost total outage at this time.

In St Ann, he said the NWC has procured the services of a generator that will power the Minard Well, which serves approximately 30,000 customers.

The Bogue system in the parish has been operational since last Thursday, providing water to the plains of Runaway Bay, St Ann to Port Maria in St Mary.

Over in St Mary, generators are en route to the Iterboreale well, while the commission is working closely with JPS to bring the Agualta Vale system online, which would stabilise central St Mary.

“As you move into the eastern end of the island, the disruptions of power are indeed significant, but we do have three generators which we expect to be deployed by close of business tomorrow in Portland, including in Port Antonio, which will stabilise the townships of Portland tomorrow,” Minister Samuda shared.

He added that the NWC has more than 43 major generators running, and another 40 that are being deployed over the next 72 hours based on the assessments conducted and the state of particular pumping stations.

— JIS

Tags:

Hurricane Melissa Matthew Samuda National Water Commission
{"jamaica-observer":"Jamaica Observer"}
img img
0 Comments · Make a comment

ALSO ON JAMAICA OBSERVER

Shenese Walker retains ACC sprint double
Latest News, Sports
Shenese Walker retains ACC sprint double
May 16, 2026
Shenese Walker of Florida State University (FSU) successfully defended her women’s sprint double as the Atlantic Coast Conference (ACC) Outdoors Champ...
{"jamaica-observer":"Jamaica Observer"}
Oakley runs sub 49.00 seconds, Matthews sub 11.00 in NCAAs
Latest News, Sports
Oakley runs sub 49.00 seconds, Matthews sub 11.00 in NCAAs
May 16, 2026
Dejanea Oakley of the University of Georgia became the second Jamaican woman to go sub-49.00 seconds in the 400m after she ran a sublime personal best...
{"jamaica-observer":"Jamaica Observer"}
Israel strikes south Lebanon day after ceasefire extension
International News, Latest News
Israel strikes south Lebanon day after ceasefire extension
May 16, 2026
BEIRUT, Lebanon (AFP)—Israel launched a massive series of airstrikes on southern Lebanon on Saturday, despite an extension of the truce between the tw...
{"jamaica-observer":"Jamaica Observer"}
Westmoreland health authorities heighten hantavirus surveillance
Latest News, News
Westmoreland health authorities heighten hantavirus surveillance
May 16, 2026
MONTEGO BAY, Jamaica—Health authorities in Westmoreland are maintaining heightened surveillance amid regional concerns about hantavirus, even though J...
{"jamaica-observer":"Jamaica Observer"}
ATL Automotive wins legal fight over alleged faulty vehicle repair
Latest News, News
ATL Automotive wins legal fight over alleged faulty vehicle repair
May 16, 2026
The Supreme Court in Kingston has ruled in favour of ATL Automotive in a lawsuit brought by a customer who alleged that the company failed to replace ...
{"jamaica-observer":"Jamaica Observer"}
Trump, Nigeria claim killing of Islamic State group leader
International News, Latest News
Trump, Nigeria claim killing of Islamic State group leader
May 16, 2026
LAGOS, Nigeria (AFP)—A senior Islamic State group leader, described as "the most active terrorist in the world", has been killed in a joint operation ...
{"jamaica-observer":"Jamaica Observer"}
Jamaica developing menopause/andropause policy
Latest News, News
Jamaica developing menopause/andropause policy
May 16, 2026
KINGSTON, Jamaica—Jamaica is in the final stages of developing a dedicated menopause and andropause policy which will guide the governance of men and ...
{"jamaica-observer":"Jamaica Observer"}
‘Bunny’ on the double as City beat West Ham to cap WSL title-winning campaign
International News, Latest News
‘Bunny’ on the double as City beat West Ham to cap WSL title-winning campaign
May 16, 2026
Manchester City defeated West Ham 4-1 on Saturday to claim the Women's Super League (WSL) trophy with Jamaican striker Khadijah 'Bunny' Shaw scoring t...
{"jamaica-observer":"Jamaica Observer"}
❮ ❯

Polls

HOUSE RULES

  1. We welcome reader comments on the top stories of the day. Some comments may be republished on the website or in the newspaper; email addresses will not be published.
  2. Please understand that comments are moderated and it is not always possible to publish all that have been submitted. We will, however, try to publish comments that are representative of all received.
  3. We ask that comments are civil and free of libellous or hateful material. Also please stick to the topic under discussion.
  4. Please do not write in block capitals since this makes your comment hard to read.
  5. Please don't use the comments to advertise. However, our advertising department can be more than accommodating if emailed: advertising@jamaicaobserver.com.
  6. If readers wish to report offensive comments, suggest a correction or share a story then please email: community@jamaicaobserver.com.
  7. Lastly, read our Terms and Conditions and Privacy Policy

Recent Posts

Archives

Facebook
Twitter
Instagram
Tweets

Polls

Recent Posts

Archives

Logo Jamaica Observer
Breaking news from the premier Jamaican newspaper, the Jamaica Observer. Follow Jamaican news online for free and stay informed on what's happening in the Caribbean
Featured Tags
  • Editorial
  • Columns
  • Health
  • Auto
  • Business
  • Letters
  • Page2
  • Football
Categories
  • Business
  • Politics
  • Entertainment
  • Page2
  • Business
  • Politics
  • Entertainment
  • Page2
Ads
img
Jamaica Observer, © All Rights Reserved
  • Home
  • Contact Us
  • RSS Feeds
  • Feedback
  • Privacy Policy
  • Editorial Code of Conduct