KINGSTON, Jamaica — Technology firm MC Systems is urging banks and cash-intensive businesses to adopt a new cash automation system, arguing that the technology can cut costs, reduce risk and free up staff time in operations still heavily reliant on manual cash handling.

The company recently introduced the DN Series 600V Teller Cash Recycler during a series of demonstrations in Kingston, targeting financial institutions, remittance companies, retailers and other businesses that process high volumes of cash.

The system, developed by global provider Diebold Nixdorf and distributed locally by MC Systems, is designed to automate deposits and withdrawals at the teller level, reducing the need for manual counting, reconciliation and data entry.

Managing director Dwayne Russell said the technology presents an immediate opportunity for firms to improve efficiency.

“This is a lever you can pull this quarter,” Russell said, pointing to the potential to reclaim staff hours, reduce exposure to cash-handling risks and improve overall productivity.

The DN Series 600V integrates with existing systems, allowing transactions to be processed through a recycler using a single command, with results automatically recorded. The process removes the need for manual re-entry of data and reduces the likelihood of balancing errors.

Donna Hale (right), Business Development Manager- Payments, MC Systems and Gregory Vincent, Presales Engineer, Diebold Nixdorf, demonstrate how to operate the DN Series® 600V Teller Cash Recycler during a personalised demonstration series for financial institutions and cash-intensive business operators at the Courtleigh Hotel in Kingston, Jamaica.

According to MC Systems, the technology can shorten transaction times while freeing staff to focus on customer service and revenue-generating activities. In demonstration exercises, the company said businesses operating across multiple locations could reclaim significant staff hours annually by automating routine processes such as opening and closing procedures, vault balancing and large cash transactions.

Beyond efficiency, MC Systems is positioning the system as a tool to improve cash security. By storing funds in secured, vaulted devices, the recycler reduces direct handling of cash by employees and lowers the risk of loss or theft. It also cuts reliance on external cash transportation, limiting courier-related exposure.

The system is built on Diebold Nixdorf’s cash recycling platform, which is also used in its ATM network, allowing institutions to standardise equipment, maintenance and training across channels.

MC Systems said the technology could also support a longer-term shift toward a more integrated cash management model, where branches and ATMs operate on the same platform, reducing duplication in cash handling and lowering servicing costs.

The system includes remote monitoring and predictive maintenance capabilities designed to improve uptime and reduce disruptions across multiple locations.

MC Systems is now seeking participants for an early adopter programme, offering return-on-investment assessments and pilot deployment plans tailored to local operations.

The company said the initiative is intended to help businesses accelerate implementation while measuring performance gains in real time.

MC Systems, a subsidiary of the Jamaica National Group, provides digital and financial technology solutions across the Caribbean, including core banking systems, payment processing platforms and business applications.