Quality and Environmental Health Laboratory (QEHL)
ESL began offering analytical services through ‘ESL Laboratory Services’ in 1994 out of the need for not just timely, but quality data that could stand up to scrutiny . The quality of work produced from the laboratory services was well received and requests from our clients for more diverse services led to the birth of The Quality and Environmental Health Laboratory (QEHL) in 2000. The scope of testing offered covered basic environmental testing to assist our clients to meet regulatory standards.
Accreditation
As Jamaica moves toward improvement of our quality infrastructure, manufacturers and service providers are becoming increasingly aware of the importance of having their products tested against international standards. In 2011, QEHL became the first privately owned local laboratory to gain accreditation to the ISO/IEC 17025 standard. The scope of this accreditation was for environmental testing for chemistry. In 2013, QEHL increased the scope to include microbiology parameters for environmental and food testing. Today, ESL-QEHL remains the only privately owned local laboratory that is accredited for both food and environmental testing. Among all the privately owned accredited labs, ESL-QEHL currently holds the record island-wide for the most parameters offered and also the largest number of accredited parameters with seventeen (17) parameters distributed across thirty-four (34) different sample types and test methods in its scope.
Key :
Green highlighted parameters are in the accreditation
We are also the only laboratory accredited for sampling, thus guaranteeing our clients quality from the moment of sample collection.
What sets us apart?
The quality of data and the level of service offered by QEHL are only possible due to the unique cadre of scientists and technical staff that makes up our team. All clients who send their products for testing recieve a certificate at the end of a process. At ESL’s Quality and Environmental Health Laboratory we offer much more than a certificate or a report. Each client is assigned a client manager who is with them at all stages of the process. Our clients are always up to date with the status of their samples. Client managers walk their clients through the testing process, they organize sampling exercises, they advise on suitability of tests, they provide information on international or local standards they are required to meet, pricing, payment, what their results mean for their business, what trends are being seen in their data etc. It is a level of support seldom offered by our competitors and this is why year after year our clients rate us as “Excellent” in the category of Technical Support.
Our laboratory is much more than a hub for analytical testing, we offer world class consultancy services to our clients and this has set us apart from other laboratories offering similar testing services. Additionally, ESL-QEHL offers air quality testing and noise assessments for both indoor and occupational safety. All our testing in this field is done using equipment that is traceable to NIST. This is how we assure our clients of quality.
Moving forward
ESL-QEHL will continue to grow and meet the demands of our local and international clients as we keep ourselves informed of the global demands in the markets we serve. Our laboratory offers the widest scope of Testing and Consultancy Services Island wide, we are able to do so because of our network of local and international partner oratories. As we continue to demonstrate our core value of quality, we want our clients to know that our focus is to always apply our technical expertise to solving their problems; be it water quality concerns, food safety issues, process control problems, construction monitoring, indoor air quality, occupational safety and health. ESL – QEHL will take Analytical Chemistry and Analytical Microbiology to the next frontier so our clients can continue to take comfort in knowing that with us, “Quality is always assured”.