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JMMB upgrades May Pen branch as Clarendon activity gathers pace
The exterior of JMMB’s new Financial Goals Centre in May Pen, now operating from Unit 3, Millennium Mall in Mineral Heights, Clarendon.
Business
BY KARENA BENNETT Senior business reporter bennettk@jamaicaobserver.com  
January 21, 2026

JMMB upgrades May Pen branch as Clarendon activity gathers pace

Growth in Clarendon is prompting JMMB Group to rethink how it does business in the parish.

The financial services group is relocating its long-standing May Pen branch to a larger, full-service financial goals centre at Unit 3, Millennium Mall in Mineral Heights, a move that expands the scope of services offered and signals a deeper banking push in the market historically tied to sugar, livestock, and large estates.

“Here we grow again, with our new bigger branch. Great news, we are excited to announce the upcoming opening of our brand-new full service JMMB Financial Goals Centre in May Pen…” JMMB said in a recent advert.

The decision, the financial conglomerate said, reflects both the longevity of its presence in Clarendon and the changing needs of clients in the parish.

“For over 22 years, the branch has been a trusted financial partner to individuals and businesses in the parish, and this investment allows us to enhance the client experience, offer greater convenience, and support the growing demand for integrated financial solutions,” JMMB said in response to queries from the Jamaica Observer.

The new location, which opens on January 19, replaces the existing May Pen branch and brings together full banking and teller services alongside JMMB’s established investment and insurance brokerage offerings. It’s a notable expansion from the investment-led model that previously defined the location.

Clarendon, the group indicated, is becoming increasingly central to its wider growth strategy. But JMMB isn’t the only private sector business closely eyeing the market. A wave of infrastructure, housing and planning initiatives in recent years has drawn renewed attention to the parish, underscoring why service providers and investors are reassessing its potential.

The Government has broken ground on large residential developments in Longville Park that are expected to deliver thousands of new housing solutions across the parish over the next decade, part of a broader effort to make Clarendon more attractive for investment and settlement.

At the same time, both the public and private sectors have advanced agricultural infrastructure projects, including new irrigation systems and agro parks, aimed at boosting productivity and resilience in rural areas long associated with sugar and other traditional crops.

Urban planning is also adjusting to rising development pressure. The National Environment and Planning Agency (NEPA) recently initiated a comprehensive update of Clarendon’s development order, designed to guide land use, support infrastructure expansion and manage increasing urbanisation around hubs such as May Pen.

“Clarendon remains an important growth area for the JMMB Group, with increasing commercial activity and development taking place. Strengthening our presence here aligns with our wider strategy of expanding access to our holistic financial offerings and delivering even more value to the communities we serve,” the JMMB Group told the Business Observer.

Further, the upgrade to a financial goals centre is expected to materially change the type of support available to customers in central and southern Clarendon.

The expanded model is intended to serve a broader mix of customers, from individuals seeking everyday banking services to families focused on long-term financial planning and business owners requiring more comprehensive financial solutions. JMMB said the upgraded centre is positioned to support the sectors now driving activity in the parish, including agriculture, manufacturing and the expanding small and medium-sized business segment, through a mix of financing, insurance and advisory services.

“Our aim is to partner with our clients at every stage of their financial journey, ensuring they have access to the tools, advice, and services they need to achieve their goals,” the group said.

JMMB also pointed to gaps in financial access that the upgraded branch is expected to address.

“The upgraded branch helps bridge several important gaps in financial access within the region,” it said, noting that clients will now benefit from teller services, a modern ATM and a digital queue management system designed to improve efficiency and customer flow.

The relocation also reflects confidence in the parish’s outlook.

“Our investment reflects the positive outlook we see for Clarendon,” the group added.

While many financial institutions are leaning more heavily into digital delivery, JMMB said the May Pen expansion focuses on a hybrid approach.

“JMMB’s strategy balances digital innovation with meaningful, relationship-driven in-branch experiences,” it said, noting that while digital platforms support everyday transactions, face-to-face conversations remain critical for more complex financial decisions.

“For communities like Clarendon, where in-person advisory support remains crucial, maintaining and strengthening our physical presence is an essential part of how we serve,” the group added.

Jerome Smalling, CEO of JMMB Bank, and Lorraine Dunn, branch manager for May Pen, at the opening of JMMB’s expanded Financial Goals Centre in Clarendon..

Jerome Smalling, CEO of JMMB Bank, and Lorraine Dunn, branch manager for May Pen, at the opening of JMMB’s expanded Financial Goals Centre in Clarendon.

Team members at JMMB’s expanded May Pen Financial Goals Centre, which brings full banking, investment and insurance services together under one roof..

Team members at JMMB’s expanded May Pen Financial Goals Centre, which brings full banking, investment and insurance services together under one roof.

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